Privacy Policy

Danijela Golic Immigration and Citizenship Consulting (referred to as “the Firm”, “we”, or “our”) are committed to protecting the privacy and personal information of its clients, employees, and other stakeholders in compliance with the Personal Information Protection Act (PIPA) of British Columbia and applicable federal laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy outlines our practices regarding the collection, use, disclosure, and storage of personal information.

Information Collection

We may collect non-personal information, such as a domain name and IP address, that reveal nothing personal about you other than your IP address and the web pages of our website you have accessed.

We may also use cookies to enhance the experience on our website, which usage is not linked to any personally identifiable information.

If you communicate with us regarding our website or services, we collect the personal information necessary to provide immigration consulting services. The types of personal information we may collect include:

· Identifying details (e.g. name, date of birth, place of birth, etc.).

· Contact information (e.g., address, email, phone number).

· Immigration history and documentation (e.g., passports, visas, permits).

· Financial information (e.g., proof of funds, banking details).

· Other relevant information required to fulfill legal and regulatory obligations.

By using this website and our services, you are giving your consent that Danijela Golic Immigration and Citizenship Consulting may collect your personal information and use it for immigration purposes.

Use of Personal Information

We use personal information to:

· Provide immigration consulting services (advice and representation before relevant immigration authorities).

· Communicate with clients relating our services for marketing purposes.

· Comply with legal and regulatory requirements.

Disclosure of Personal Information

Personal information is kept confidential and not disclosed without proper authorization. We will not disclose your personal information without your consent, except as required or authorized by law. Examples of when we may share information include:

· Compliance with legal subpoenas or audits.

· Establishment and collection of earned professional fees.

· Required by the College of Immigration and Citizenship Consultants.

Protection of Personal Information

We take reasonable industry accepted steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

Measures include:

· Secure physical and electronic storage systems.

· Limited access to personal information based on job function.

· Regular training staff on privacy and security protocols.

· Encryption

Retention and Disposal of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once no longer required, we securely destroy the information using appropriate methods such as shredding or secure deletion.

Links and Third Parties

This website may contain links to other sites and service providers. Please be advised that we are not responsible for the content or privacy practices of such other sites and providers.

In general, third-party providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Also, we are not responsible for the privacy practices of other websites that appear as a link on our website.

Furthermore, our website may use different social media, such as Instagram, Facebook, Whatsup, etc. to market our business activities, therefore, your interactions with social media are governed by the privacy policies of the companies that provide social media features.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions connected with any third-party websites. Please review the third-party’s policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products please direct to the third party.

Client Consent

We obtain consent for the collection, use, and disclosure of personal information, except were permitted or required by law. Consent may be expressed (written, verbal) or implied (through action).

By using this website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post these changes on this web page without prior notification.

By completing and signing forms, consultation agreements, service agreements, and all forms of correspondence with us, you are giving your consent for personal information collection. For marketing purposes (if applicable), we may send you emails about our new services and other updates. When you provide us with personal information to complete a transaction, verify your credit card, or place an order, we imply that you consent to our collecting it and using it for that specific reason only. For secondary causes, like marketing, we will either ask for your permission directly or allow you to say no. If you change your mind and opt to withdraw your consent for us to contact you, and collect and disclose your information, you may contact us at any time at golicdimmigration@gmail.com.

Access and Correction of Personal Information

Clients have the right to access and request correction of their personal information. To make a request, please contact our Privacy Officer (contact details below). We will respond within the timeframes specified by applicable laws.

Contact Privacy Policy Officer: golicdimmigration @gmail.com

Welcome to Danijela Golic Immigration and Citizenship Consulting

These Terms of Service (‘’Terms”) govern your use of Danijela Golic Immigration and Citizenship Consulting services, website, and related offerings (“Services”). By accessing or using our website or services, you agree to these Terms. If you do not agree, please refrain from using our website.

The content of this website is for general information and marketing purposes only and cannot be considered professional legal advice. It does not in any way assess your eligibility for Canadian immigration. It is subject to change without notice. We do not guarantee or provide a warrant for the accuracy, completeness or suitability of information on this website since immigration policies and regulations frequently change. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

Scope of services

Danijela Golic Immigration and Citizenship Consulting provides advice and representation regarding Canadian immigration applications for temporary residence, permanent residence, and citizenship through naturalization, as specified on the Services webpage. Services are provided in compliance with all applicable laws and regulations. We do not guarantee approval of any application, as decisions rest solely with the relevant immigration authorities.

Eligibility

By using our website, you confirm that you:

· Are of legal age in your jurisdiction.

· Provide accurate and truthful information.

· Agree to comply with these Terms.

Initial Consultation and Service Agreement

Nothing contained on dgicc.ca is to be used as professional advice and the content of this website is not a substitute for advice or services provided under an Initial Consultation Agreement or Service Agreement.

When you require our services, the first step is to enter into a written Initial Consultation Agreement indicating the purpose and scope of the consultation.

Interested individuals should contact us for a consultation to determine eligibility and suitable immigration program relevant to their circumstances before entering into Service Agreement. In addition, in Service Agreement shall be outlined specific services retained regarding immigration proceedings.

Our initial consultation is a comprehensive meeting designed to evaluate your immigration eligibility with your goals and provide general advice. The consultation allows your immigration consultant to familiarize herself with your case and gain the background information required to offer advice and recommendations.

Our 30-minute consultation consists of an assessment of your eligibility for various Canadian immigration programs, a review of your case, and our personalized recommendations and suggestions. During your appointment, we explain the application process in detail and answer any questions you may have about your case and program of interest. Included in your consultation is a personalized follow-up email containing a summary of your appointment and our recommendation for next steps.

The purpose of the Initial Consultation is for us to learn about you and your immigration situation based on the information you provide to be able to answer your questions to the best of our ability and to identify your options, analyze the costs, and help you decide the next steps in the process. All information and documents that you provide to us shall remain strictly confidential.

The following terms apply:

Booking and Fees

Please note that we do not accept walk-in appointments. Our services are delivered exclusively online. An initial consultation fee must be paid at the time of booking. We help clients across Canada and internationally.

Cancellation Policy

There is no refund for cancellation or no-show on a consultation meeting. The time you ordered must be used within one session.

Fee credit

If you retain our firm for additional services within 7 business days of the Consultation, the consultation fee will be credited toward the overall service fee.

Fees and Payment

A written agreement outlining fees and services will be provided upon engagement. Payments must be made according to the terms specified in the agreement. Failure to make timely payments may result in suspension or termination of services.

eBooks you purchased from Danijela Golic Immigration and Citizenship Consulting are not eligible for return and/or refund.

Client Responsibilities

To facilitate our services, you agree to:

· Provide accurate, truthful, complete, and timely information.

· Respond promptly to requests for documentation or clarification.

· Notify us of any changes in circumstances that may affect your application.

· Consent to your personal information collection.

If the prices for our services are displayed on this website, they are subject to change without notice.

Confidentiality and Privacy

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use and safeguard your data.

Limitation of Liability

Danijela Golic Immigration and Citizenship Consulting is not liable for:

· Decisions made by Immigration authorities or delays in processing applications.

· Errors resulting from incomplete or inaccurate information provided by you.

· Your sole reliance on this website’s information for the assessment of your immigration circumstances without entering into an initial consultation agreement and service agreement with us.

Termination of services

We reserve the right to terminate our engagement with a client for the following reasons, including but not limited to:

· Breach of confidentiality: If a client deceives a licensee which is of the significance to terminate the Service Agreement.

· Illegal or unethical requests: If the client requests or insists on services, advice, or actions that are illegal, unethical, or non-compliant with Canadian immigration laws and regulations and the Code of Professional Conduct.

· False or misleading information: If the client provides false, misleading or incomplete information that compromises the integrity of the service provided or violates applicable laws.

· Failure to cooperate: If the client fails to provide the necessary documentation or information required to proceed with the agreed-upon services despite reasonable requests.

· Non-payment: If the client fails to pay fees or expenses as outlined in the agreement within specific timeframes.

· Conflict of interest: If a conflict of interest arises that makes it impossible for us to continue providing services in a fairly and impartially manner.

The specific mutual obligations between you and your licensee shall be outlined in the Service Agreement.

Intellectual Property

All materials provided through our services, including documents, templates, eBooks, and website content, are the property of Danijela Golic Immigration and Citizenship Consulting. You may not copy, distribute, or use these materials without prior written consent.

Dispute Resolution

In the event of a dispute, both parties agree to resolve the matter through negotiation. If a resolution cannot be reached, disputes may be referred to the College of Immigration and Citizenship Consultants.

Changes to Terms of Service

We reserve the right to update these Terms at any time. Changes will be posted on our website and take effect immediately upon posting.

If you have questions about these Terms of Use, please contact us at golicdimmigration@gmail.com

By using this website and our services, you confirm that you have read, understood, and agree to these Terms of Use.